Career Opportunities

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POSITION SUMMARY:  The Account Management and Sales Specialist is an important, detail-oriented role focused in three key areas: proactive selling, operational ownership, and client advocacy.  Successful candidates will demonstrate strong customer-focused sales of MIB products and services with an extensive knowledge of MIB products (either known or developed) and internal workflows that are necessary to seamlessly integrate products into our members' systems. 

MINIMUM QUALIFICATIONS AND REQUIREMENTS: 

Education: BS/BA or equivalent experience

Travel: Ability to spend approximately 20% of time traveling to customer sites, industry meetings, and MIB home office 

Skills:

• Minimum of (5) years in Life Insurance Sales (sales strategy development, relationship management), preferably experience inside a carrier or reinsurer 
• Demonstrated record of achieving sales targets and goals, and increasing sales year-over-year 
• Strong listening skills, client advocacy, and ability to turn customer needs into MIB solutions
• Operationally focused and detail orientation to ensure client needs are met in a timely manner, involving relevant parties where appropriate
• Creative thinker who can connect the dots between problem and solution 
• Ability to motivate people, encourage teamwork and collaborate
• Ability to communicate effectively externally and internally with solid oral, written, and proficient presentation skills
• Must be proficient with Microsoft Excel, including formulas and pivot tables, as well as proficiency with other Microsoft Office Suite applications including SharePoint

GENERAL RESPONSIBILITIES: 

The position is responsible establishing key contacts, maintaining the MIB relationship with those members, and understanding the unique products and workflows within those members to promote appropriate MIB products and services. 

This individual must possess a unique blend of life insurance business knowledge and relationships as well as have the ability to conceptualize how a product will fit into a customer workflow. Additional critical skills include insight into market trends and how a customer needs change as a result of those trends. The position requires solid industry relationships and a consistent flow of communication with customers to understand their problems, work with industry partners to understand opportunities and drive innovative solutions for the broader market. They must be willing to develop internal knowledge of MIB and Member organizations, processes, and workflows as well as embrace MIB’s unique platform and positioning as a membership organization. They must be able to interact professionally and positively with all key internal players.

This individual must embrace and demonstrate MIB Core Values in everything that they do: 

• Think Like a Client;
• Act Like an Owner;
• Make a Difference.

Further Requirements: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Develop and maintain a robust network of industry business contacts through which new ideas can develop by routine phone/email outreach, attending industry conferences/study groups, and staying engaged with industry.
• Gather member intelligence, cultivating relationships with key decision-makers, and growing sales while positively promoting MIB’s solutions to the industry while considering the products they sell, their current workflows, existing or anticipated challenges, and future plans. 
• This role is the "face of MIB" to their accounts and facilitate member questions, concerns, and needs as it pertains to MIB services and operational workflows
• Be well prepared for all member interactions, inclusive of meeting prep, intelligence on product usage, updated metrics, 
• Accountable for execution of sales strategy related to new business roll-outs.
• Maintain customer opportunity lists by product(transactional/revenue potential).
• Manage sales funnels  and milestones (utilizing CRM, tracking spreadsheets, executive updates) as well as associated revenue forecast.
• Develop collaborative interactions internally with all MIB team members and departments 
• Prioritize members and opportunities with strong focus on the initiatives that forward the MIB mission.
• Maintain strong time management and organizational skills in order to ensure a positive customer experience through prompt response.
• Manage and maintain data (via CRM, spreadsheet, meeting notes) on all new business product/services ideas and interactions currently in development.
• Ensure key stakeholders have routine new business activity updates (this could be a mix of email, meetings, updates in CRM, Sharepoint, Sales Drive).
• Working closely with membership, product, legal and security to facilitate product implementation.
• Willingness to volunteer and participate on industry conference committees

Apply on LinkedIn

Join a progressive development organization that is bringing innovation to the life insurance industry.

If you enjoy exploring new technologies and are looking to participate in transformative software development, then we want to talk to you!

We are seeking a hands-on full stack engineer with experience in developing performant, user-friendly software systems. You should embody a passion for continuous improvement and test-driven development. Successful candidates will have excellent communication skills, be a great collaborator with strong analytical skills, and learns from setbacks and is accountable for success.

EDUCATION / SKILLS & EXPERIENCE

• Education: B.S. in Computer Science required or a combination of equivalent educational experience
• Skills & Experience
  • A minimum of 3 - 4 years’ experience in software development
  • Extensive Java Development experience and object oriented development knowledge
  • Experience in test and task automation in an agile development environment, utilizing rapid development techniques and DevOps
  • Experience or knowledge of micro-services and other service oriented architectures and design methodologies (like BDD/DDD)
  • Full stack development experience
  • Experience turning requirements into software design specifications
  • Understand prioritization and balance own work without guidance
  • Participate in code reviews
  • Proficiency developing and troubleshooting complex software systems that run in mixed-environments including Linux, Unix and/or Windows
  • Clear communications (oral and written) and willing team player

ENVIRONMENT SKILLS

• Experience with Java, functional programming, XML, XSLT,  JDBC, ORMs, thread-safe programming;
• Experience with UI frameworks like Angular, React as well as JavaScript, etc.
• Experience with testing frameworks such as JUnit, Mockito
• Experience working with DevOps and build automation tools like Docker/Docker Swarm, Gradle, Gitlab, Jenkins, Artifactory etc.
• Experience with queue technologies like RabbitMQ
• Experience with relational databases such as PostgreSQL,
• Experience with building APIs and services using REST, SOAP, etc.
• Experience with scripting languages like Python, Shell, etc.
• Experience with developing software on various Operating Systems like Linux, Unix, Windows
• Experience with application servers such as NGINX, Tomcat
• Experience or Knowledge of cloud technologies such as AWS
• Experience working in an agile environment

GENERAL DUTIES & RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Analyze, design, code, test, debug, maintain, and document software components in accordance with MIB’s software architecture and software development processes
• Participate in application performance tuning
• Ensure developed applications adhere to MIB security model / policies
• Ensure that deliverables meet the project requirements, including timely delivery and quality (reliability, performance, and maintainability)
• Contribute to the creation of project schedules by providing estimates related to effort, duration, and completion of assigned tasks
• Adhere to MIB’s processes for change / configuration management
• Find innovative ways to improve quality and productivity
• Provide ongoing technical support for external / internal users of software components
• Participate and effectively contributes in a team environment, in accordance with MIB’s Core Values
• Communicate effectively with other MIB technical units as well as business stakeholders to facilitate the development process to ensure the attainment of MIB corporate goals
• Participate in a skills growth path to promote achievement of corporate goals as recommended by the Department Manager
• Comply with all applicable and departmental software policies, standards, and practices including all standards relating to Security and Disaster Recovery

While we have been around for more than 100 years, we are continually evolving to meet the industry’s changing needs. On the one hand, we are an established and well-respected company, dedicated to setting the standard for the industry. On the other hand, our work environment feels like a startup—entrepreneurial, mission-driven, and focused on quickly and efficiently bringing new services to market.

Culture

We are proud that MIB is one-of-a-kind in the insurance market—member-owned consortium, with associate shareholders. And we believe how we conduct ourselves is as important as the work we perform on behalf of our clients. We value integrity, excellence, innovation, and agility.

We are committed to providing a safe and healthy working environment and conduct pre-employment drug testing and background checks.

We know that how we conduct ourselves is as important as the work we perform on behalf of our clients. Our core values drive how we conduct ourselves as individuals, teams, departments and as an organization overall.

Think Like a Client

• Anticipate Needs – listen, respond & communicate proactively
• Exceed Expectations – go above and beyond
• Deliver Added Value – in everything you do

Act Like an Owner

• Think Strategically – focus on long-term benefits
• Be Fiscally Responsible – spend $/resources like it’s your own
• Own Results – be passionate, innovative, agile & resilient

Make a Difference

• In Your Work – be accountable for your attitude, effort and results
• With Your Teammates – be kind, collaborative & encouraging
• In Your Communities – embrace our mission to protect families

MIB provides competitive wages, equity, opportunities for incentives, and comprehensive total rewards as a leader in the market.

Our Total Rewards include, but are not limited to, the following benefits*:

• Medical, Dental, Vision and Rx plans 
• Variable incentive compensation plans
• Stock options
• 401(k) Retirement Savings plan with a 50% match up to 6% and a 3% non-elective contribution 
• Flexible Spending Accounts 
• Basic Life Insurance and AD&D up to 2 times base salary with supplemental options
• Short-Term & Long-Term Disability 
• Long-Term Care 
• Employee Assistance Program (EAP) 
• Auto/Home, Legal Services, Pet and Identity Theft insurance plans 
• Paid time off including vacation (3 weeks) and holidays

*Subject to change

We provide several professional development opportunities including, but not limited to:

• Continuous, on-line, self-service training platform for all associates
• Leadership Institute development program 
• Insurance industry training
• Technical/subject matter expert (SME) training and knowledge
• Development in various career fields
• Tuition reimbursement program 
• Sponsorship of professional certification exams 

We are committed to a policy of equal opportunity, without regard to race, gender, gender identity, age, religion, national origin, disability, marital status, sexual orientation, veteran status or other legally protected status, for all persons, based solely on an individual's qualifications and fitness. MIB's policy regarding equal employment opportunity applies to all aspects of employment, including, but not limited to, recruitment, hiring, benefits, wage and salary administration, scheduling, disciplinary action, termination, and social, educational and recreational programs.