Privacy Policy

Last Updated: [November, 2021]


This Website Privacy Policy is provided by MIB Group Holdings, Inc. (“MIB,” we,” “us,” or “our”) and pertains specifically to persons who visit www.mibgroup.com (the “Website”) or obtain or inquire about MIB products or services available through the Website for business or commercial purposes (the “Commercial Services”). This Website Privacy Policy explains how MIB collects, uses, stores, shares, and protects (collectively, “process”) personal information collected from Website visitors and other professionals who obtain Commercial Services through the Website. MIB is committed to the principle that you are entitled to know how any personal information that you provide is used when you visit this Website.

MIB makes the Website and Commercial Services available to MIB members, clients, insurance regulators, and their respective authorized personnel for business and commercial purposes (collectively, “Client Personnel”). This Website Privacy Policy applies only to information collected from and about Client Personnel in connection with their use of the Website and/or Commercial Services. THIS WEBSITE PRIVACY POLICY DOES NOT APPLY TO INFORMATION COLLECTED FROM OR ABOUT CONSUMERS WHO OBTAIN OR SEEK TO OBTAIN LIFE INSURANCE, HEALTH INSURANCE, OR OTHER INSURANCE PRODUCTS OR SERVICES FROM MIB MEMBERS OR OTHER INSURANCE COMPANIES (“CONSUMER DATA”). WE PROCESS CONSUMER DATA IN ACCORDANCE WITH OUR CONSUMER PRIVACY POLICY AND ANY OTHER APPLICABLE PRIVACY NOTICES OR AUTHORIZATION FORMS MADE AVAILABLE TO CONSUMERS AT THE TIME THEIR INFORMATION IS COLLECTED.

If you have questions about this Website Privacy Policy or the ways in which we collect, use, share or protect your information, please contact us as described in the Contact Us section below.

I. Information Collection and Use

Personal Information

You can generally visit our Website without revealing any personally identifiable information about yourself. We collect personal information that you voluntarily give us to access, inquire about, subscribe to, register with, or otherwise use our Website and/or Commercial Services. This information includes your full name, company name, job title, telephone number, email address, mailing address, your industry role, username and password, and your selected preferences (e.g., preferred language; selected Email List subscriptions). MIB will collect only as much information as is necessary or appropriate in order to complete your request.

We use the personal information you provide to us to process, manage, and respond to your request and for MIB's marketing purposes, such as to send you information about MIB products and services that may be of interest to you and your company. You may at any time choose not to receive marketing materials from MIB by following the unsubscribe instructions included in each marketing email you may receive.

We may also use your personal information as necessary or appropriate to comply with applicable law, court orders, and governmental regulations; to exercise and defend the rights of MIB and our employees, affiliates, customers, contractors, members, and agents; to enforce our policies and terms; to develop new products and services, and improve our existing products and services; to protect the security and integrity of our Website and Commercial Services; and to verify your identity and prevent fraud.

Website Data

When you access or use the Website, we also collect certain website data. Website data consists of information about how your computer or device links to and interacts with the Website, preferences expressed, settings chosen, and information about your device, such as your device and browser type, operating system, IP address, mobile network carrier, device and advertising identifiers, date and time of visit, Website features viewed, and the third-party site your device was accessing before coming to the Website. We use cookies and similar technologies on the Website to automatically receive and track this website data, to enhance the security of the Website, to perform analytics concerning your use of the Website, and to comply with and enforce applicable legal requirements, industry standards and our policies. To learn more about these technologies and our use of them, please see the Use of Website Data | Cookies and Similar Technologies section below.

Anonymized and Aggregated Data

We may also use any information that we collect from or about you on a de-identified, aggregate, or anonymous basis (such that it does not identify any particular individual) for various business purposes, where permissible under and in accordance with applicable law.

Job Applicants

If you apply for a job at MIB, we also collect any information you submit with your application and as part of the hiring process, such as the following:

  • Identifiers and contact information, including full name, postal address, telephone number, email address, date of birth, and driver’s license number.
  • Education information, such as grades, transcripts, and other academic information and records.
  • Professional information, including employment history, job title, salary, performance evaluations, professional certifications, and other professional and employment-related information.
  • Protected characteristics, such as race, gender, citizenship, and veteran or military status.

We collect the categories of personal information identified above for to evaluate a potential employment or contractor relationship with you; to perform background checks and verify past employment, educational history, and professional standing and qualifications; to evaluate and arrange compensation, payroll, and benefits; to contact you regarding your application and potential employment or contractor relationship with us; to arrange, confirm, and monitor interview-related travel and meetings; and to comply with laws and regulations, including (without limitation) applicable tax, health and safety, anti-discrimination, immigration, labor and employment, and social welfare laws.

II. Disclosure of Information

MIB will not sell, share, transfer, lease or otherwise disclose any of your information to any third parties, except as provided below.

  • Service Providers. We may disclose personal information to third-party service providers, such as hosting providers, IT consultants and providers, and other professional firms, that contract with MIB to develop and execute transactions, provide IT services, develop reports and other materials, perform administrative functions, detect or prevent criminal activity, fraud, material misrepresentation or material nondisclosure in connection with the Website, and perform other functions in connection with the Website on our behalf. We provide these providers with only the information they need to perform the specific services we have requested, and we require them to protect and keep confidential your personal information (except as otherwise permitted by law). Although we use reasonable precautions to ensure that service providers protect your personal information, we cannot guarantee that they will protect such information to the same extent as MIB.
  • MIB Affiliates. We share personal information with our parent, MIB Group, Inc. and our subsidiaries, including MIB, LLC MIB Solutions, LLC and MIB Services, LLC. These entities will use your personal information solely as described in this Website Privacy Policy.
  • Government and Regulatory Authorities; Law Enforcement. We share personal information with law enforcement and other governmental and regulatory authorities pursuant to law.
  • In Response to Valid Administrative or Judicial Orders. We share personal information in response to a facially valid administrative or judicial order, including a search warrant or subpoena.
  • Sale, Transfer, or Merger. In the event of a proposed or consummated sale, transfer, merger or consolidation of all or part of the business of MIB, we may share personal information as reasonably necessary to enable the recipient to make business decisions about the purchase, transfer, merger, or consolidation, provided the recipient agrees not to disclose the information except as permitted by law.
  • As Otherwise Permitted or Required by Law. Without limiting the foregoing, we reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that such disclosure or reporting is required by law (e.g., to cooperate with regulators or law enforcement officials), or as needed to perform credit/authentication checks, to protect the integrity of our Website and Commercial Services, to investigate and resolve disputes, or to fulfill your requests.
  • Your Authorization. We may share your personal information to the extent expressly authorized by you.

In addition, we may share de-identified, anonymous, or aggregated information with third parties to help deliver products, services, and content that are tailored to users of the Website and for other legitimate purposes.

III. Use of Website Data | Cookies and Similar Technologies

This website uses Google Analytics, a web analytics tool that helps MIB understand how visitors interact with our websites so we can measure our sites' performance, and improve the user experience. Google Analytics uses first-party cookies to store and track visitor interactions such as: the speed a web page loads, the date and time a visit has occurred, whether a visitor has been to the site previously, what web pages were visited, and from what website or search engine was a visitor referred. Google Analytics asserts in its Privacy Policy that cookies are used to store only non-personally identifiable information. MIB uses Google's IP address masking protocol, which removes the last series of decimal values of the visitor's IP address prior to its use and storage. Website visitors who don't want their visit data reported by Google Analytics can install the Google Analytics opt-out browser add-on (available here). For specific information on Google's use of data from their Google Analytics tool, please consult that tool's Privacy Policy.

Do Not Track

Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different from blocking cookies as browsers with the “do not track” option selected may still accept cookies. Right now, there is no industry standard for how companies should respond to “do not track” signals, although one may be adopted in the future. We do not respond to “do not track” signals at this time. If we do so in the future, we will modify this Website Privacy Policy accordingly. More information about “do not track” is available at www.allaboutdnt.com.

IV. Links to Third-Party Sites

This Website contains links to third-party sites which are not controlled by MIB. Please be aware that MIB is not responsible for the privacy practices of these other sites. We encourage our visitors to be aware when they leave our Website and to read the privacy statements of each and every website they visit. If you decide to access any of the third-party sites linked to this Website, you do so entirely at your own risk.

V. Security

MIB is committed to safeguarding any personal information it collects on this Website in a reasonable manner that reduces the risk of unauthorized disclosure, modification, or destruction, whether accidental or intentional. To accomplish this, MIB employs administrative, physical and technical safeguards that comply with applicable laws. MIB also implements and enforces robust security standards and policies through its Enterprise Information Security Program that are designed to protect the security and confidentiality of any individually identifiable information to which it has access.

VI. Reviewing and Updating Your Information

Keeping your account information up-to-date is very important. You may review or update your username, email address, and password directly via the Website. You may review or update other account information by contacting us as described in the Contact Us section below.

VII. Changes to this Website Privacy Policy

By using MIB's Website and Commercial Services, you are consenting to the practices described in this Website Privacy Policy. MIB reserves the right to modify its Website Privacy Policy at any time. If MIB should decide at some future time to make material changes to its Website Privacy Policy, such changes will be prominently posted on this Website. Your continued use of MIB's Website after any change is made to this Website Privacy Policy will constitute your acceptance of such change.

VIII. Contact Us

If you have any questions or comments about MIB's Website Privacy Policy, please contact us using the contact information below:

E-mail us: privacy@mib.com

Call us: 781-751-6000

Write to us:
MIB Group Holdings, Inc.
50 Braintree Hill Park
Suite 400
Braintree, MA 02184-873